Transport Coordinator
Basic Description:
The Transport Coordinator position is a critical internal role, this role will be connecting Ruff Start Rescue transport needs with Ruff Start Rescue Transport Volunteers. The Transport Coordinator is responsible for sending out a bulk email to volunteers willing to help with transporting and also posting a Facebook Post if necessary regarding transport needs. This position will require access to the internet and the availability to be able to check emails multiple times throughout the day and evening. All transportation requests need to be sent out within 24 - 48 hours of the email request.
Specific job skills and requirements
- Must be able to have access to internet
- Must be able to check email multiple times in a day.
- Must have basic knowledge of database and spreadsheets
- Must be detail oriented
- Must have good communication skills
- Must be able to understand the mapping system
- Follow a checklist and make sure the steps are completed and have follow through
Availability:
The time requirement for this position could be anywhere from 5-10 hours a week.
Detailed Description:
The Transportation Coordinator will work closely with the Foster Managers and Impound Intake Coordinators to get transportation requests done in a timely and efficient manner. As a Transport Coordinator you must have excellent communication skills as you will be the person of contact between the transport volunteer and the one who needs their animal(s) transported.
As a Transportation Coordinator you will be responsible for updating the Transportation Request database with the Ruff Start volunteer that accepts the transport request. The Transport Coordinator will also learn about the RSR mapping system, this will help to see what volunteers are closest to the area that requires the transportation and how to use Rescue Groups to find necessary information to send out to the volunteer.
The Transportation Coordinator will have to be familiar with Facebook and how to post on the volunteer page, this will only happen if there is no response from the bulk email in 24hrs. When posting on the Facebook page, the Transport Coordinator will be responsible for keeping track of the facebook post and email the Foster Manager/Impound Intake Coordinator, the foster and the volunteer that responded to make sure everyone is aware of the status.
- Be responsible for sending out a bulk email to all transport volunteers.
- Be responsible for posting on Volunteer Facebook page if there is no response in 24 hrs from the email that was sent out.
- If posting on Facebook, you will need to let the Foster Manager/Impound Intake Coordinator know that the volunteer can do it by sending out the connection email to the volunteer and foster and also ccing the Foster Manager/Impound Intake Coordinator
- Keep updated database of volunteers that help with transportation.