Clinic Operations Partner
Summary:
The Clinic Operations Partner (COP), for St. Mary’s Health Clinics (SMHC) supports clinic services and operations in a variety of ways. Partners can serve as Spanish language interpreters, support staff and patients during clinic visits, and/or provide administrative support with assigned projects and tasks promoting clinic functions and efficiency.
1.0 Clinic functions/tasks may include:
Spanish translation/Interpreter services as needed
Clinic preparation of supplies, records, transporting supplies, etc
Projects related to clinic operations, event preparation
Clerical support on various projects
Assisting with grant development, writing, research
Promoting SMHC in various settings within the community, ie, health fairs, churches, community
groups, etc.
Data retrieval, report writing
Collaborating and working with other CSJ ministries as SMHC representative
Hours primarily daytime business hours, occasional evening or week-end work for special events
2.0 Behaviors reflect CSJ and St. Mary’s Clinics mission and values:
2.0 Inherent dignity of each person
Health care is a human right, regardless of age, gender, religion, race, or ability to pay
Optimal holistic health is provided for each person
Support for improved access to health care
Promotion of personal accountability for health and wellness
3.0 Interpersonal Relationships:
3.0 Conducts self in professional, respectful and courteous at all times
Interpersonal skills are respectful in all interactions with staff, patients, volunteers
Dependable and reliable, follows through on plans and commitments
Works effectively and efficiently with team members, other departments and independently as
needed
4.0 Critical Thinking
4.0 Addresses issues incorporating broader organizational mission, values and goals
Applies current research and evidence in daily and project work as appropriate
Adapts to changing work environment with in clinic and office setting
Seeks resources to support goals of clinic and individual work goals
5.0 Technical Skills
Proficiency in computer (Microsoft Office), phone skills, workflow processes of SMHC and basic
office skills
6.0 Communication Essentials
Effective communication skills, written and verbal
Spanish proficiency preferred
7.0 Safety
Respects patient privacy and patient confidentiality
Applies safety regulations related to work environment including HIPAA, facility safety
regulations, patient orders, release of information, etc.
8.0 Other
Individual transportation essential at least 2-3 days per week when attending clinics, preferably
consistently
Must be able to work with variety of personalities and behaviors in various settings
Possess an understanding of cultural needs related to race, ethnicity and varied spiritual beliefs
of populations served and staff members